Patient Portal

Welcome to Patient Portal

This secure portal provides convenient access to a range of services designed to support your ongoing care. If you have recently completed diagnostic testing, you may use this portal to view and book the next available appointment. You may also schedule Telehealth consultations directly, where clinically appropriate.

In addition to appointment management, the Patient Portal allows you to submit requests for selected services outside of a consultation. These requests will be reviewed to determine their clinical suitability and whether they can be fulfilled without an in-person or Telehealth appointment. Please note that not all requests may be appropriate for processing via the portal, and additional consultation may be required in some cases.

The Patient Portal is intended to streamline communication and enhance continuity of care while maintaining the highest standards of privacy and clinical governance.

To Access the Patient Portal, Please sign in below

Welcome to Next Available Booking

This page allows you to view and book the next available appointment that is suitable for your care needs. If you have recently completed diagnostic testing or have been advised to follow up, you may use this option to secure the earliest appropriate appointment without needing to contact reception.

Available appointments are displayed based on clinical suitability and practitioner availability. Please note that not all appointment types may be appropriate for next‑available booking. If your request requires additional assessment or preparation, you may be contacted by our team or advised to book an alternative appointment type.

This feature is designed to streamline access to care while ensuring appointments are allocated safely and appropriately.

Welcome to Telehealth Consultations via Coviu

This secure teleconferencing service allows you to attend your consultation remotely, using your computer, tablet, or smartphone, without the need to attend the clinic in person. Telehealth appointments are conducted in real time with your clinician and are suitable for many follow‑up reviews, results discussions, and selected

consultations, where clinically appropriate.
Coviu uses encrypted technology to protect your privacy and ensure confidentiality throughout your appointment. Prior to your session, please ensure you have a stable internet connection, a quiet and private environment, and a device with a working camera and microphone.

Telehealth is designed to improve accessibility and continuity of care while maintaining the same clinical standards as an in‑person consultation. If your clinician determines that an in‑person assessment is required, you will be advised accordingly.

Welcome to Request Options

The resources below are exclusively for current patients of Dr. Janet Kim.

Please do not place an order unless:

  • You are an existing patient of Dr. Janet Kim, and
  • You have been seen by Dr. Kim within the last 12 months
  • Reissue Radiology, MRI, CT Scans Request Forms etc

    Reissue Radiology, MRI, CT Scans Request Forms etc

    Reissue radiology, MRI, CT scans request forms given to you in your last appointment with Dr. Janet Kim. There are no copies. Each form is filled up in real-time by the doctor, who reselects the tests, reprints, signs, and sends it to the patient on request.
    Price: $40.00 Select options
  • Reissue Prescriptions

    Reissue Prescriptions

    Reissue prescriptions or supply repeat prescriptions from previous consultations with Dr. Janet Kim.
    Price: $40.00 Select options
  • Reissue Pathology Request Forms

    Reissue Pathology Request Forms

    Reissue pathology request forms given to you in your last appointment with Dr. Janet Kim. There are no copies. Each form is filled up in real-time by the doctor, who reselects the tests, reprints, signs, and sends it to the patient on request.
    Price: $40.00 Select options
  • Reissue or Issue Referrals Outside of Consultation

    Reissue or Issue Referrals Outside of Consultation

    Reissue or issue referrals to specialists outside of consultation with Dr. Janet Kim.
    Price: $40.00 Select options
  • Issue Medical Certificates

    Issue Medical Certificates

    Issue a Medical Certificate outside of consultation with Dr. Janet Kim. Always remember to ask for any Medical Certificate, Centrelink Form etc to be processed during consultation.
    Price: $40.00 Select options
  • Sale! Clare Luxury Mattress

    Clare Luxury Mattress

    Price: Original price was: $899.00.Current price is: $699.00. Select options

Welcome to Secure Messaging with Reception Desk.

This messaging service allows you to send and receive non‑urgent messages with our reception team at your convenience. You may use this page to leave a message regarding appointments, referrals, billing enquiries, or general administrative matters. Messages are reviewed during business hours, and our reception staff will respond as soon as possible.

Please note that this messaging service is not monitored continuously and should not be used for urgent or clinical concerns. If your enquiry requires medical advice or clinical assessment, you may be directed to book an appointment or Telehealth consultation.

This secure messaging feature is designed to improve communication and support efficient coordination of your care, while maintaining privacy and appropriate administrative governance.

Click on Reception Desk below to begin.

Welcome to My Orders

This page provides a summary of your current and past orders related to your care, such as pathology tests, imaging requests, prescriptions, or other clinician‑initiated services. Where available, you may view the status of your orders and any relevant instructions associated with them.

Orders displayed in this section are issued based on clinical assessment and medical necessity. Some orders may require completion within a specific timeframe or may need to be reviewed during a consultation before further action can be taken. If clarification or follow‑up is required, our team may contact you or advise you to book an appointment.

This feature is designed to support transparency, continuity of care, and efficient coordination while maintaining privacy and appropriate clinical oversight.